First impressions are vitally important, and you only get once chance to make them, so with my company I ensure that every touch point a client has with my company - both online and offline - is absolutely perfect. I have worked with Louise and Printingprogress for 6 years now and I’ve always been happy with the service provided but on this occasion even more so… We have had the most spectacular brochure printed by Louise, clearly explaining all of the services that we provide as a company. The purpose of this is that after I meet a customer, I leave them a comprehensive and professional brochure to go through in their own time. This way, when I submit my proposal, my company is still in the forefront of their mind. I have already secured a client using this, so it has more than paid for itself already – I am a seriously happy customer. In the print run, there was an issue from our side, which Louise resolved at no additional cost but it was additional work for her. I love this so much, she just wanted to deliver a quality product and put this before her own needs. I know that Louise is looking out for me so I can continue to make a great first impression with my clients so I wholeheartedly recommend Printingprogress, the experience from start to finish is always excellent and the value I receive is outstanding. Yours sincerely, Nathan Kelsey