I placed my order on Nov. 7th. After a few emails they responded saying they were busy. A month later after more emails from me, they sent an email with the proofs asking if I approve. I said yes, today, Dec. 21 After more emails, I have heard nothing. With it being the holidays I understand they are busy, but their website has false information, they dont respond to emails, they have no phone number, which is very odd. They had no problem taking my 256.00 the day I ordered, but they can't get my order to me? These 4 blankets were Christmas presents to my kids, which now I will not have. I do not recommend this company at all. Very poor customer service.