Terrible - Placed order on Nov 27 2018. I knew I wasn't going to receive my blanket in time for christmas (per there delivery note). However, it is now February 6th 2019 and I still have not received it. I received one poor attempt of their customer services saying they will expedite the product, but it's been silent ever since. I message them almost daily without response. I am disputing charges with my bank and I hope this company gets shut down. I obviously am not the only person in this situation. Please read the reviews, and share how poor this company is.