I placed my order on Dec 10th, it is now Feb 13th and I have not even received an email with a proof to approve. I asked them for a status last month and they did respond within 48 hours but never gave me a definitive time when or if my order would be completed. They only offered me free shipping. I tried to reach out again for a status and their website conveniently says that emailing them multiple times only slows down the process for everyone. Clever wording for a company that is a total scam! I will be contacting my bank today to dispute the charge. This is ridiculous! To the people that received your orders, good for you, but maybe you don't do much shopping to understand how things should work from a reputable company.