I wish I had read these reviews before ordering from this company. Placed my order the very beginning of December as it looked like it would be delivered in plenty of time for Christmas. As Christmas drew closer, I never heard anything. I emailed them and they said they were waiting on artwork approval from me. Nothing in my emails or spam file for them. This went on for quite a while, still no artwork for approval. In the meantime the credit card bill came in and to my surprise, I was billed for the merchandise I ordered. I immediately e-mailed them back and they said it is their policy to charge the card up front so they can pay their artists. I have never had a company bill my card up front. They are always billed after the product is sent. I finally told them to cancel my order and credit my card back. I was going to call the credit card company myself and have the charges reversed. And to my surprise, the very next day I get an email saying my order was shipped. Mind you, it was after Christmas. I had ordered 2 pair of socks, one blue, one pink. When the order came in I got one blue pair and one white pair. Not what I ordered. I am also very disappointed in the quality of the socks. From the looks and feel of them, if they last a year, I will feel lucky. At $20+ a pair, I am not a happy person. If I could give this company no stars I would. STAY AWAY FROM THEM.