paid for a boost for simplicity's sake. Didn't wanna go through 10 more promotion defeats where i could not change anything. was Silver1 with 53lp after the latest promo loss. the "booster" was supposedly master tier with "high winrates". after 20 or so games, our winrates were about 33% with over 100lp lost. Tried to cancel, but support refused, instead putting another "booster" on the case, all the while ignoring my wish to cancel. Quoting their refund terms in full. "1.9.3. In the event where your order has been started, but not finished, you will have the right to receive store credit (equal to the monetary value of the unfinished portion of the order), which you can use for your future orders on the Site. In cases of extreme inaccuracy between what has been ordered and what has been provided a refund can be requested for the portion of the service which was not completed, calculated on the base of percentage completion of your order and percentage remaining." The last sentence says it all. Extreme inaccuracy of what was ordered, based on percentage completion.. In my case that percentage was negative.. All in all... stay away from this site if you value your time, money and LP.