No customer service contact phone number. Only an email address that they don't respond to. I ordered an 11 fin oil filled radiator which was damaged on arrival. To be honest I think it must have been packed damaged as the box it came in was in perfect condition. One of the fins is buckled and the plastic on the front is split open. I've emailed them twice and there has been no response. Other than an automated response asking for details I have already supplied? This radiator wasn't cheap at £94.00. I feel like I've been ripped off. I also noticed they want you to pay the cost to return the item.,.. seriously? This is going to cost the earth as its really heavy. The only email I ve had is to review this product.