Profile staff were very helpful and explained exactly what was happening at each step of the process. The Financial Advisor was able to breakdown my pension needs, explain what I currently had in place (like most people you set these things up and never give it much thought again) and what other choices were available. He pointed out that the pension I currently had was supposed to be "with bonuses" and that there had been no bonus made for many year - something I would never have picked up myself. As there was no obligation to change I felt more at ease and not under pressure. Glad I took the opportunity to have a Pension Review