I signed up for a series of treatments at the Charing Cross branch. Two weeks later I was called and told that the branch had now closed. Inconvenient, but hey, some things are. However, just called in order to book a follow-on treatment and I was informed the cost had increased from £49 to £109!! Absolute disgrace that they have changed the pricing to such an extent. Why on earth did they allow me to book in the first case. Very nice young lady on the phone informed me that the owner took this decision when he became independent as opposed to linked to Superdrug. Well, I really hope he fails in his new venture if this is how you treat existing clients. Really shoddy treatment.
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