I have been to the Marble Arch branch for on several occasions. It has always been easy to secure an appointment without any hassle. The therapist I have had is Margarita, who is knowledgeable about the treatments and a very sweet girl. The treatments I have had are IPL for hair removal and dermabrasion and the removal of a few stubborn whitehead spots. I have had IPL at other clinics, but none of them has been as successful as the ones done at this clinic. Although only a small clinic, there is a nice atmosphere amongst the staff which is passed on to the clients. It is also very good value. Overall, I would highly recommend treatments there. My heartfelt thanks to all concerned.