My overall experience of Proskin clinics has been 5*. I have never had an issue with them and if i have had to move or cancel my appointment they have been more than helpful and understanding. I have laser hair removal on my bikini which i thought was going to be a terrifying experience but it turned out to be quick, not as painful as expected and overall quite pleasant! The laser doesn't hurt as much as you would think and it also blows cold air on the targeted areas so you're not left really red and sore. the lady who does my treatment is friendly, polite and chatty so i always feel completely at ease. highly recommend!