Her presence and persistence. She helps me keep going down a train of thought so that I'm peeling back what I understand or know about myself until I am confronted with something new and unknown. The assignments have been great. It's helpful for me to continue doing work outside of our sessions. The website is also a place I can go to when I am upset to get my thoughts down on paper. Kirsten is very understanding. I was finishing breakfast one day when our video call started and she encouraged me to finish eating and not to worry. She really understood the challenge of juggling many things.