Good transaction and lovely items. Exactly as described. Items did not arrive broken this time despite there still being a poor packaging situation. Courier also commented on this stating box is not strong enough to handle the weight. My package weighed 27.12kgs but Puckator packed it in a 2-ply corrugated box that can only hold a maximum weight of 6.5kgs. Minimal bubble wrap was used to protect my items. The company prefer to use shredded cardboard box which doesn't protect your items as a previous order arrived damaged twice. If Puckator improves how they pack items when they charge £9.99 for delivery, they would then get a 5* rating from me. Despite this they did read my comments regarding delivery as at least they used fragile tape on the box as my order was bath bombs and bone china mugs.