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Disappointed Customer
Would give zero stars if it wS an option. I am incredibly disappointed in Puma's customer service. I placed an order on 4/26 and have yet to receive it after receiving an email that it was shipped on 4/28. I have sent 2 emails to Customer Service with no response 2 weeks ago. I also was promised a credit by 2 representatives I chatted with and have not received that either. The last repesentative I chatted with was obvious she was getting agitated as she started typing me in all caps and she ended the conversation without asking if i had additonal questions. I will never purchase a Puma product again. I am sure more people would feel the same if they ever had to come in contact with those that represent this company.
4 years ago
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PUMA has a 3.8 average rating from 125 reviews

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Alice, Customer Support

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