So, i don't really ever submit reviews, but i thought having read all of the not so good ones , I really should add my 2 penny worth. Yes , the initial delivery took absolutly ages, but give Stephen and his team give their due, they did keep sending me update emails and if you where prepared to wait and understand that the company has gone from trading in medium numbers to over night trading in massive numbers, there are going to be a few issues, which can only be expected. But i was kept in the loop during the whole process. Now on to the chocolate.... I LOVE CHOCOLATE !! I know what I like, I have eaten loads of different types over the years and I can honestly say that for me it is on a par with companies like Lidt and Hotel Chocolat. You really i couldn't tell (taste wise) that it was dairy free, gluten free , low sugar . A massive plus point is that it is also Palm Oil free!! I wish more companies would just leave it out or use an alternative. I do not buy this product becuase of any intolerances ( i don't have any) and I'm not particularly weight conscious either. I buy it becuase it tastes good . The fact I can buy it for family who are weight conscious and gluten intolerant is just great as i know that they are also enjoying a great product.