I have just completed my switch to Pure Planet and would highly recommend them. I found the whole process of switching quick and easy. If you do need to contact them, they answer your message quickly and are very friendly. The app is so easy to use. They don't tie you into a contract, which is a big selling point for me. They use green energy and they have friendly and helpful staff. If you're not aware of the referral scheme, this is how it works. When you join you get £25 worth of Amazon vouchers if you use a referral link. You can spend the vouchers on whatever you want/need. You will also get your own referral link and every time someone joins through your link you will receive a further £25 voucher. If you would like to join Pure Planet then please feel free to use my link to get started: https://referme.to/mmTZKNo To use the link copy or type the referral link above into your browser ensuring no spaces appear. Entering your meter readings each month is straightforward. It's all done through the app again. I hope you enjoy being with Pure Planet and enjoy the savings. Thank you very much.