I was looking for bioregulators. First store I looked at everything was was more affordable but out of stock. I found Qi and it was more expensive but everything I was looking for was said it was in stock so I paid for the extra amount to get them sooner. However after a week of waiting I still had received nothing. I emailed them to ask where my products were and they said they were out of stock and waiting for a shipment and it would be 1-2 more weeks. All they offered was a 10% discount in my next order. First off, I found a coupon code for 15% off and second, why would I want to order again when the first order went terribly? It’s been 2.5 weeks now and still don’t have what I paid for and ordered. I’m not giving 1 star because they do have responsive customers service but the way they reconcile for their mistake is terrible. If I end up liking the bioregulators I’ll most likely buy the same brand from the first company I found if they’re in stock.