I placed an order for suppositories on Sept 16th-ish, but didn't get the order until a month later - and then only part of the order came. I was never given notice that the order would be delayed or that the two items would not come together. By the time the second half of the order came, it went to an address 200 miles away from where I then was living bc it never occurred to me that it would take a month to get an order from CA to ID.
I moved the date for my subscription from Oct. 16 to Nov. 1 bc all of the first order hadn't come by the 10th of Oct. When can I expect the Nov. 1 order to ARRIVE?
Customer service has been patient with me and helpful when I tried to follow up on the order, but I had to initiate the contact. I can deal with backorders or delays IF I AM INFORMED of them, but to be left wondering what's happening is unacceptable.
CAN YOU TELL ME WHEN I CAN EXPECT THE NOV. 1 ORDER TO ARRIVE IN WA?
1 month ago
Qi Supplements has a
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