We have had 3 different phone numbers in 30 days! They keep sending sim cards which work for about a week, then we get an email saying they got a transfer request and our service is disconnected. I contacted them and was put through an extensive security verification only to be told there is nothing they can do to secure the service.. wth so again they have sent another sim with yet another phone number. This is ridiculous and their reps responses are ridiculous!! Make it make sense. This is our last attempt with this service and I would NEVER refer anyone to go through this!!!! WORST SERVICE EVER!!!!!