Avoid! Please take note of all the reviews on here and other sites. I only wish i had i was taken in by the website and price. I regret the day i placed an order, like other reviews told was in stock, then told 2 week wait, randomly turned up, with a damaged toilet and a missing item, several emails and phone calls later to sort out the replacement and missing item, only to receive an email 30mins after conversation to say can no longer get the item. I asked to return the order in full, was told i couldn't (Which is a lie), they were crafty and agreed to refund but only wanted to collect faulty item they did this twice!. I eventually spoke to a manager after speaking to several terribly rude and useless customer service people, who arrange the return. Only to now be 2 weeks later and no sign of refund. Back on the phone daily to them, being put on hold for 20mins told the manger will return call and never does. Save yourself and DON'T order from this company.