One day soon I hope there will be an end to companies like this operating until that day I hope reviews like this warn but a few customes to shop elsewhere I purchased a bath and fittings from this companies website on the 30th of Dec, the bath in question was advertised as being delivered within 7 days ,with a few clicks and 5 minutes later the money was out of my account . I did not receive any notifacation of my order but with it being that time of the year I accepted that there could be a few days delay . After the week had passed I decided to contact them as now everyone back at work didnt want the bath arriving with no one home ,a short blunt email was returned a one liner simply saying they expect the bath week commencing 6th of March when we get it we will let you know . This being some 10 weeks from the order date I thought to be a typing error so tried ringing them numerous times with no answer . on the 13th of Jan I sent a email cancelling my order and requested a return of my money ,after a few days with no reply I sat on the phone until I got an answer . the phone call taken by an individual that had no apology in him /a so what atitude, repeated my sent email back to me, on asking if it had been actioned he replied that he would cancel it then and pass it on the the cancellation dept ,on inquiring how long before I received my mony back was told 48 to 72 hrs . The cancellation Dept must be very busy as still no refund. 3 weeks of wasted time while trying to finish a bathroom in my home the nagging from the missus totally down to the unacceptable services from QSsupplies . There are plenty of bathroom suppliers out there please dont like me be led by their web site into thinking that they have and will supply anything as in their email to me when they get it you can have it obviously after they take their proffit . I have since purchased the same bath elsewhere for £80 less hey rang the suppliers and confirmed delivery wold be within two weeks and did not require payment until 2 days before delivery thats what you expect .