I ordered pretty much all one could order for a bathroom from QS - the cistern arrived a couple of days later, the bath a week later, then my order was signed off as delivered. Where is the remainder? I e-mail, I call and radio silence. I have a deadline, I have a baby due and I have no bathroom stuff. Furthermore, I cancelled one item minutes after ordering because i found it cheaper elsewhere (!) and received a reply saying they had forwarded this to the cancelation team and would get back to me. They didn't get back to me. It's now being delivered, who knows when, but not cancelled. I also waited in all day today for an item that didn't arrive. Avoid like the plague