I've recently purchased a number of things from QS Supplies, initial sales was OK, their website is very confusing when it comes to orders etc. The products I ordered came in drips and drabs over a long period. When it came to actually installing it all I realised that there were a couple of toilet roll holders missing. I rang and they said to submit a post on their online service, which I did. No one got back to me so I rang again. They said they would look into it and get back to me, this never happened as I had to ring and email again. They came back with, we've checked the warehouse and the order was shipped with something else I ordered. I told them that this was not the case. And now we are at an impasse. I've said that why would I have the need to lie about toilet roll holders, I've now had to resort to buying these items again from another store. So I'm marking them down because their customer service is appalling when it comes to after sales care. As soon as they have your money and if something is wrong, it's like pulling teeth. Not worth the savings made really.