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David
QS Supplies website had exactly what I wanted it seemed, at a reasonable price. Mirror arrived a week + late (after chasing) and was well packaged. On opening I discovered 2 large steel brackets had been double-sided foam permanently stuck to back of mirror, preventing me fixing a defogging mat central to the back of the mirror. There was no mention of this in the website description, which particularly described the mirror for use in a bathroom and could have been bought with a QS (expensive) demisting mat. No positive responsive from QS and no acceptance of taking the £70 item back. I asked if their supplier could send a mirror within a few months without any steel pads. No. I pointed out that it would be cheaper for their supplier (Chinese probably) to supply with just 1 loose plate which customer could attach if they wanted to in any position. It has 2 fixed to offer landscape and portrait fixing. So now having to resort to trying to mill off the 2 steel plates and dissolve away the adhesive foam tape without damaging the mirror backing. QS responses continually evaded answering my questions. David, purchase of mid-January 2019
5 years ago
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Qs Supplies has a 3.2 average rating from 452 reviews

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