I ordered and paid for over £3k worth of materials for a new bathroom. Two days later I got two emails telling me that items totalling just over £1k were out of stock or discontinued (they’re still offering those items with 3-4 day delivery on the site now). I cancelled them and asked for a refund which I was told would be immediate. It took 10 days of constant phone calls to get the refund and then they refunded only the cost of the items and not the delivery charges I’d paid which were approx £90. Eventually they agreed to refund another £60. While I was waiting for my refund and also for about another £1k of goods I discovered that the sole director of QS Supplies Online Limited, the company that is named in the T&Cs as being the operator of the website and the contracting party in my transaction, had applied to have the company dissolved. I contacted Companies House and objected to the dissolution and his application is now on hold. In a reply to me on Trustpilot the company deny this, however it is public information. If you search for QS Supplies Online Limited on the Companies House website and look at the filing history you can see both the application to strike off and the First Gazette notice. My advice - don’t be tempted by the cheap prices. The after sales service is appalling, you’ll probably have to fork out more money to someone else to actually get your items and it’s pot luck whether you’ll get a full refund if things go wrong.