This is a fair and honest review. I have used QS for single order items on a few of my previous jobs with no problems at all. So I placed a big order with them recently. This has been a disaster. I received both shower screens ordered within a few days. (Although one was damaged) I had to solve this direct with the manufacturer as QS were useless. The majority of the rest of order came after a lot of chasing up. In the end I cancelled the remaining outstanding order and sourced locally within a few days. So to some this up. After using email, phone and online chat to try to communicate I will not be using QS again. Customer service considering the QS stands for ‘quality service’ was none existent on this occasion.