Nightmare company. Have a holiday booked in August but they refuse to communicate except for demanding the balance be paid. Have been promised a return phone call twice and I am still waiting. Keep emailing saying Welsh Government will give go ahead for holiday cottages to open on the 11th July so pay you balance. We booked a large property for 12 people which in our case is 4 different households. At the moment only two households are allowed to meet so where does that leave us. If only this company would pick up the phone and talk to people. Not at all impressed.