Turf delivered at 5.30 in the afternoon. It was laid the very next morning. Turf has gone brown and has shrunk. Complained to Company whose only response was that the turf should have been laid immediately. I think this is unreasonable and unrealistic. They asked me to send photos , which I did, and they clearly show how awful, and what poor condition it was in. Their response to this was to tell me I should have paid an extra £15 for a pre 1 o clock delivery. I have never fome across such awful customer service and I will be reporting them to Trading Standards. I would not deal with them again under any circumstances.