UPDATE : It doesn't work. It's been the second time I've been told by QuantumStar that I'm on the white list. However, I still can't withdraw, because on the application always asks me to do an identity verification. ——— It's official, 8 months they haven't done anything with my problem. Impossible to recover my 500€. I have made multiple conversations, tickets, reviews, etc. Nothing can be done, QuantumStar continually close my tickets without resolving the problem. The worst part is that QuantumStar continually ask me to repeat what is wrong. I am French, since. 10/20/2023, it is impossible for me to exchange, withdraw, convert my €5000, no matter how. QuantumStar don't give me any solution, it's horrible. Update 5/11/2024 I finally got my money out after a year, FOS TERBOO N . ORG did a miracle and got me money within a few hours. Everyone should stop using QuantumStar, they are really a scam.