We voyaged on M/Y Grace the last week of November 2018. This adventure clearly exceeded our expectations. Your staff, at all levels demonstrated a strong passion for their work and went out of their way to attend to every detail making our voyage exceptional. The Captain demonstrated outstanding leadership and clearly enjoys the respect of all staff, manifesting itself in their motivation to make the guests experience that much better. The food was excellent. As an example of adapting to the guests requests, we asked for “light” beer, and although there was only a little available on the first day, it appeared from ‘nowhere’ for the balance of the trip. The Director made the operation run smoothly and did not hesitate to help the staff when needed. Communication was clear and balanced. All staff, panga drivers, housekeeping, general maintenance and all of them - our room was immaculate and always done for us in a very timely manner. You should be very proud of having secured such excellent guides. While both were clearly kowledgeable and highly dedicated, Rafael, in particular, is unbelievable with his passion and ability to explain things very clearly and at the right time. We would not hesitate to recommend Quasar to our friends and definitely would adventure with your company in the future if our destination matches your expertise/catchment area. The approach of the Grace can also be underscored with the word “flexible” - adapting to the tides, following the Orcas, and I could go on - OUTSTANDING! There are segments of this voyage that included quite rough waters, but the staff made everyone aware in advance. The wildlife, geology, culture, history and experience did not disappoint and we thank you for making this an outstanding experience for both of us. It was seamless connecting on arrival and on departure. The entire boat was kept impeccably clean at all times, all times.