Diane and Paul were very helpful from the very start. We followed their instructions and the process was not overwhelming. They answered our questions in a timely manner and also allowed us to plan our trip to our liking. The crew of Quasar Expeditions called us in Quito with flight changes, we were already aware of them through Paul but the second reminder was thoughtful. The representative met us promptly at Quito airport with our travel documents. The Evolution and crew were amazing and each member of the crew did an outstanding job, They were very friendly and worked extremely well together. The food was displayed beautifully and tasted very good. The crew were also very personable, pleasant and always willing to assist us with anything. We were very appreciative of the Captain and his crew. The guides were knowledgeable and friendly. The schedule was great for maximizing our different excursions with the wildlife in each specific area. We did alot more that I thought we were going to do but I was happy to participate in each tour and get the most out of my Galapagos experience. Also the crew took care of all our snorkel equipment every time and assisted us if we needed help. I thoroughly enjoyed this cruise and would recommend it to anyone.