Service was impeccable, the hotel did forget to give us the backpacks that were given to other guests so I would advise to remind the hotel upon any check ins. Ariana’s service was outstanding. Communication between naturalists and the yacht staff on how to prepare for the days itinerary needs improvement as we were hearing 2 different things. The hike to the crater should be optional especially in muddy conditions. Our group was not advised on this properly and no one came back kept to the yacht. Also if there are conditions in area such as poison oak that we may be walking near there should be an advisory on the day before and/or the written itinerary to protect guests and so guests can better prepare.