Disappointing. Needed the diagnostics team to look at a problem with the tyre pressure indicator. I purchased my Honda from Quest Braintree less than a year ago and wrongly assumed that diagnostics was covered under the warranty. The team couldn’t find anything untoward which is fair enough but I was charged £49 to reset all sensors. The strange thing is that on my invoice it suggests I was quoted a price which actually was double what I paid.?This is the second time in two weeks that I have had to use the service dept and on both occasions at no stage was I informed of any cost to be incurred by myself. Last week I paid the princely sum of £57 for 3 wipers.
There are some very pleasant people at Quest but there needs to be an improvement in the communication process.
1 year ago
Quest Motor Group has a
4.8
average rating
from
1,901
reviews
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