Very disappointed having had bought two nearly new cars in the last couple of years and had good experiences as we were buying a car. Thought we would contact to help find a fault and told to pop on by 11 on a Saturday to find a very angry man on the front desk who said he couldn’t believe that we were told it was ok to bring in. Anyway was checked and appointment booked to bring back for assessment. Booked half day of work, attended and then passed paper to sign and then spotted a cost of £115 an hour to just check the car which was not mentioned previously and no confirmation of how many hours it would take so I could not take the chance on total cost based on this. So wasted my time and loss of money from not working and still have to find the fault. Manager has since contacted and apologised and arranged to provide a free MOT for my wife’s car. In system message received fault cleared but has not been resolved. Now having to find someone else to sort out the problem so will think again about if use Quest again 🤷‍♂️