Ordering from Quickplay was a big mistake.
I placed an order for a 6-seater bench for my football team on 16 September, with a promised 2-3 business day delivery time.
Approaching two weeks later, there is no sign of my delivery despite me being provided with a DHL Next Day Tracking Number, the status of which is saying “DELAYED”.
On contacting DHL to receive an update on the delivery, I have been told that they have not yet received the item for shipping from Quickplay. Apparently my item was not on the pallet which was received by DHL for shipping.
I emailed Quickplay a week ago requesting an update and am yet to receive a response. Also, they have no phone number on their website and their phone number which is listed on their Social Media page (0114 247 2327) does not work…
I will not be using this company again and advise everyone to think twice before ordering from them.
In case someone from QuickPlay reads this and is interested in providing some customer service, my order number is #57887.
2 years ago
QuickPlay UK has a
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