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David G
Whilst I very much like the products sold by QUICKPLAY their Customer Service is atrocious. I purchased 2 items a goal and a rebounder 2 weeks ago and immediately decided I didn’t want the goal . Within an hour of receipt I contacted QUICKPLAY by email requesting a return as required. I immediately received an automatic reply saying they were busy with high volumes of queries and would get back to me when they can. 2 weeks later and 2 further chases and I’m no nearer to talking to a human being to sort out my specific return. Unfortunately they neither supply a contact phone number nor an alternative email address . I think their Customer Support is woefully under resourced and processes out of date.
1 year ago
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QuickPlay UK has a 4.6 average rating from 1,266 reviews

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Alice, Customer Support

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