Title: Beware of Hidden Charges: My Nightmare Experience with Quick Lease Car Rental in Dubai
My recent encounter with Quick Lease Car Rental in Dubai has left me utterly disappointed and frustrated. What initially seemed like a convenient option turned into a nightmare of hidden charges and poor communication.
From the onset, there was a lack of transparency regarding charges. No one bothered to inform me about the plethora of hidden fees that awaited me upon returning the car. It was only after I handed back the vehicle that they began concocting reasons to deduct amounts from my security deposit.
Despite my explicit inquiry about the return date, the staff assured me that I could bring back the car on the 28th of March. Accordingly, I scheduled the pickup for that day. However, to my dismay, I received an invoice post-return, loaded with additional rental charges. Their justification? I had apparently booked the pickup for 4 PM instead of the agreed-upon 12:35 PM.
Attempting to address this discrepancy proved to be a futile exercise. Each time I reached out to them, I was met with indifference and unhelpfulness. Their response was consistently dismissive, with claims that nothing could be done to rectify the situation.
This experience has left me deeply disillusioned with Quick Lease Car Rental. Not only did they fail to uphold their end of the bargain regarding transparency and communication, but their customer service left much to be desired. As a cautionary tale, I urge others to exercise caution when dealing with this rental agency to avoid falling victim to their deceptive practices and exorbitant hidden charges.
8 months ago
quicklease.ae has a
2.7
average rating
from
42
reviews
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