I bought a phone in June, receive the phone 1 month later!!!! face recognition was not working so sent phone back! they try to charge me for some liquid repair even though I only had the phone with me 3 days, after weeks of fighting my corner they decided that they weren't going to charge and send phone repaired! after weeks again still no phone so decided don't want the phone any longer as 2 months had past and still no phone and paid over £500 ...they finally agreed I would get my refund, they said it would happen within 14 days, it didn't, I chased after 1 month, they said I would receive payment on the 27th Oct , now thy are saying I will receive payment on 30th of November! TERRIBLE SERVICE, CUSTOMER SERVICE and I they give me no confidence I will get my money back!!!! Manager does not call me even though I ask , and no phone number to call to discuss...ITS OUTRAGEOUS and I will NEVER NEVER use them EVER AGAIN!!!!!!!