Tried to purchase an Ipad mini from them which was showing as in stock. After MANY delays in this being sent out to me I cancelled the order and asked for a refund. They told me this would be within 14 working days. I waited for this time and no refund. When I contacted them to chase this up and they assured me this would be done by the end of October (might I add this was nearly 2 months after I asked for a refund!). However, I waited patiently and this time came and went so I chased them up again and now they are saying it will be by 3rd December... a further month! I do not understand how a refund can take over 3 months to process. They have essentially stolen my money!! Would never use and now seeking legal action.