AVOID! Similar to many of the other reviews, I submitted an order in December for Christmas and it was never dispatched. I gain the company plenty of opportunity to have the item dispatched and the constant excuse of COVID-19 difficulties was used. A refund was requested before Christmas and I am yet to receive the funds. I have requested the refund AGAIN following the Christmas period and they explained that I would have to wait another 14-days to receive my refund. If the refund has not been received by the 14th day I will be contacting the Trading Standard for further advise. My advise is DO NOT USE this company and do not make the same mistake I did.