My original order was not fulfilled and I had a delay in hearing back from Quick Mobile Fix. I was then notified that they didnt have my phone in stock and suggested that I have to get a different colour than what I wanted. I was ok with this until I actually received the phone. The phone itself had parts missing and ear wax built up in the speaker on the phone. the condition of the phone was poor at best and filthy. In fairness my order is currently being revised and the customers services team seem to getting things moving, however this shouldn't have happened from the start. Its a shame really as I have bought a phone from Quick Mobile Fix before and the service and phone were faultless.