It’s a real shame as I’ve used you guys before and had a great experience. I ordered a phone 3 week’s ago for my daughter’s birthday and it was delayed because of availability. When it came available the courier used didn’t bother to leave a card, I was out at work when they attempted to deliver, I contacted them to explain I’d missed them and they’d already returned the phone to sender, no phone call, no card, no help at all. I contacted you with details of where to deliver if I missed it again and the person who replied said they couldn’t do it, I have no idea if it’s been resent, no communication, and I really don’t think it’s acceptable. I’m not going to have the phone in time for my daughter’s birthday now and sh will be really dissapoonted.