Second phone purchase from these guys and after a considerable daly the first time, I couldn't be more dis-satisfied with their customer care this time around too. It took 2 and a half weeks (6 non business days) to put a phone in box and send it!!!???After they state 7 days or less I asked them multiple times and was met with two separate agents, one telling me they were gunna prioritise it and help and then did nothing, and one who literally couldn't care less. I asked for a refund option to which they were open to and before I could confirm I got another email saying my order had already been dispatched. Dishonest and uninterested, un-organised and un-professional. There are cheaper options on the market don't bother with these guys.