Terrible, terrible company - do not use. I used to use these guys quite a lot but then they went down hill. The took 3 weeks to replace an iPhone 6 screen and didn't refund me for the loan phone which i hired at the time. They also didn't refund me for an iPad repair that never took place because the iPad didn't get to them. In total they owe me almost £200 so I've taken them to the small claims. They told the court that they have paid me but that's an outright lie!! They are so dishonest its unbelievable - I'm having to write to the Judge to put the matter straight. Don't use.