been on hold for over 20 minutes today then got cut off !!!!! not a good experience for a new more customer!!!! It's 4 days since I ordered my phone, still not fulfilled so i am going to assume I am not getting this within 7 days which is not acceptable , I wanted to speak with you today to cancel this but as you cut me off after 20 minutes I am at a loss other than to raise a dispute about your conduct and service. my order number ID233342 take this as being your contact about my order I do not understand how you are allowed to take orders and not process anything for 7 to 10 days whilst being paid . I used chat the other day , no reply there either