Terrible company. After ordering a pristine iphone x for £679.99, I was informed it would take 7 - 10 working days to be dispatched. Realising I would be away on holiday, I cancelled the order. I was then told it would take two days to process my cancellation. I was then told it would take 14 working days to process my refund. After 14 working days I was told (only after taking the time to get in touch each time) that on this occasion it would take 'an additional two working days' to process (in breach of consumer rights act 2013). After waiting an additional two working days, I got in touch and was then told that 'the refund will be processed within 24 hours, once processed you should receive your refund within 3-5 working days'. Against the law, incredibly poor customer service and impossible to speak to someone. I will pass on to trading standards. Avoid this company!