This company is a disgrace. I ordered a phone for my son on the 4th June 2019 it stated that the phone would be sent out within 7 days, this did not happen. I contacted them by email and asked to cancel and asked for a refund for the phone, I was told I would receive a refund within 14 days. I have now received a text saying that they are taking 4 further payments out of my bank account starting on Friday 4th July for the remaining payment for the phone. Again I contacted them to be told the finance department are looking into this ! NO PHONE AND THEY ARE STILL CHARGING ME FOR IT ! Tried calling and was on hold for 85 mins and didn't get through to anyone. DO NOT USE