Ordered a phone on 29th June on promise of 7 day (or sooner) delivery. Was Informed on 3rd July of a new delivery estimate of 17th July, so I cancelled on 3rd July. Was informed by them 2 days later that it takes 3-6 working days to authorise a cancellation and payment is 14 days after that. My credit card company says the merchant can make an electronic cancellation which happens instantly. Alarmed by the numerous complaints from people waiting for money on this website and also Trust Pilot and Moneysavingexpert I have submitted a claim to the Money Claims service for which I have paid a court fee of £35. It will be worth it if I do get my £472 back. The court has notified me that Quick Mobile Fix have rejected my claim and suggested we go to the Mediation service instead. So in summary, I have paid £472, had their acknowledgment of my cancellation cancellation and they have now rejected my claim to the Court for a refund