I received a phone with broken screen which I returned for repairs or exchange, using their dedicated courrier service, 2 weeks later another courrier service UPS sent me a letter saying they’ve made an attempt for delivery which I rescheduled...The Guy turned up without parcel and said he came to collect a return item on the behalf of quick mobile fix!!! It’s now nearly a month since then and I can’t count the number of unanswered emails I sent asking for updates!!! I once managed to speak to someone on the phone after queuing on the line for more than an hour, only to be told lies on how long it was going to take to get that sorted!!! Worst experience of this type with a company!!! Not to recommend at all !!!