Purchased a refurbished Iphone 7+ in good condition. After purchase the money was taken out instantly from my account and by the 5th working day I still had received no confirmation email so I contacted them and the customer service team was extremely rude saying it was my fault for taking so long to call and the phone will be delivered on the 9th or 10th working day instead. By the 9th working day my order said it was still 'processing' which worried me because they use a next day delivery service meaning that if it wasn't dispatched on the 9th day it wouldn't come on the 10th either and as they are not open weekends I would have to wait until the next week. I then sent another email and called them but they ignored the email and cut off the phone lines despite me calling at 10am on Wednesday when they are open. I've still not received the phone and if it doesn't come in the following 2 days I'm going to get a refund but by the reviews it seems like even that will be a long and difficult process. If you want your phone within 2 months don't order from this company.